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GENERAL INFORMATION
Services and Rates
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We
pride ourselves on the transparency of our prices. On request, we will provide you with a
complete breakdown of the costs before your trip. In this manner you can see where
your money is being spent and thereby build trust and eliminate bartering – the
rates we offer you are the lowest we can make them. Additionally, an absence of
rent or overheads by meeting our clients in person or processing bookings online
means that we can also afford to offer some of the lowest rates in the industry.
Most of the
costs for your trip are from administration costs, such as National Park entrance
fees, car rental, and campsite fees. All other costs such as guides, porters,
drivers, camping gear and food are charged at a fixed rate. These prices have
been calculated to ensure they are affordable to everyone including budget
travellers and at the same time allow us to pay our staff adequate salaries, and
cover our costs.
We provide all
rates in US dollars. We receive payment in US dollars and Tanzanian Shillings.
Payment, in Tanzanian Shillings, however, will calculated on the sell rate of the
US dollar.
Notes on
mountain climbing rates:
As you will have noticed, mountain climbing prices are
heftier than other types of excursions. This is due mainly to two factors:
Firstly, we
have to account for at least 4 porters per client, plus one guide per group.
These porters help carry food, water, tents, cooking equipment and other gear
for the entire climb.
Secondly,
National Park entrance fees for Kilimanjaro must be paid for every day spent on
the mountain, this fact, together with the most expensive nightly camping fees
on any National Park in Tanzania results in comparatively expensive daily
charges. As with all our excursions however, we provide you on request with a
complete breakdown of all the costs before your trip.
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Reservations and Payment
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Once you have decided on what activities
you would like to book and we have agreed all the details, you and your group
will be asked to pay a deposit amounting to 50 per cent of the total
booking cost. This is to be transferred to Travel Closer's Barclays Bank
account in Arusha. The remaining 50 per cent is to be paid on arrival.
For lodging safaris the amount you
are to transfer totals the total cost for all lodges plus park fees, the
percentage asked on lodging safari reservations thus differs from group to
group.
Please note that the initial transfer to be paid on booking is to be made in USD
only. This is due to TANAPA's (Tanzania's National Parks) law on payment in USD
only. The remaining amount to be paid on arrival can be made in either USD or
TSHS.
Contact us for further information
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Tips
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As with all
operators we encourage our clients to tip our guides after a tour if they feel
they have enjoyed their experience. These tips are by no means obligatory but
they are significant to us for two main reasons:
These
tips provide
an extra source of income for guides, porters and their families. Our
personnel, as with most operators, are paid on a “per-day-worked” basis.
Although their salary rates are respectable for each trip (compared to the
average Tanzanian), they do not necessarily work everyday and thus it is an
unstable source of income.
Our guides and
porters contribute 50% of all their tips at the end of the month to the
company's
School Donations Aid Program. At the end of each month we purchase desks, blackboards and other
necessities to local schools.
Pricing Policy
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Often, rates that are outside of our control can change without warning, such as
entry to National Parks and camping sites. Travel Closer thus reserves the right
to make modifications to rates as and when it deems necessary; including those
rates which are under our control but which we feel need to be changed due to
external cost factors or currency exchange implications.
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